Refund policy

RETURNS

All sales final. No returns or exchanges for change of mind.

Each piece is found, not made to order - once it's gone, there isn't another one behind it.


Faulty Items

If something arrives faulty, we'll repair, refund it, in line with Australian Consumer Law. Please go to contact page

Wear and Tear

These are pieces made to be worn, not kept in a box - daily wear will show over time, and that's not a fault. Strings, elastics and clasps wear out with use.

If something needs restringing or a repair, get in touch - we're often able to help.